Terms of Service

Last updated: May 2026

1. Overview

These Terms of Service govern your use of the Pawly online store. By placing an order with us, you agree to these terms.

2. Products

We reserve the right to modify or discontinue products at any time. Product images are for illustration purposes; minor variations in colour may occur due to screen settings.

3. Pricing

All prices are shown in Euros (EUR) and include VAT where applicable. We reserve the right to change prices without notice. Prices are confirmed at the time of your order.

4. Orders

By placing an order, you confirm that you are at least 18 years of age and that all information provided is accurate. We reserve the right to cancel or refuse any order at our discretion.

5. Payment

We accept payment via Shopify Payments (credit/debit cards) and PayPal. All payments are processed securely. We do not store payment card details.

6. Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party carriers or customs. Risk passes to the customer upon delivery.

7. Returns

Please see our Returns & Refunds policy for full details.

8. Liability

To the fullest extent permitted by law, Pawly shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Contact

For any questions about these terms, contact us at hello@pawly.eu.